Customer Privacy Notice

Registered name:

H Franklin Machinery Ltd.

We are the controller of your personal data.

This privacy notice tells you what to expect us to do with your personal information.

Contact details
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal information from
How long we keep information
How to complain

Contact details

Sisters Farm,

South Cerney,

CIRENCESTER,

Gloucestershire,

GL7 5TN,

Telephone 07971048436

Email:info@hf-machinery.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

Names and contact details, including email addresses
Addresses
Purchase or account history
Website user information (including user journeys and cookie tracking)

We collect or use the following information for service updates or marketing purposes:

Names and contact details, including email addresses
Marketing preferences
Location data
Purchase or viewing history
Website and app user journey information

Lawful bases and data protection rights

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

Directly from you

How long we keep information

We store your personal information until such times that you opt out of receiving our marketing literature.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.